Service Control is an essential
part of Mid and West Wales Fire and Rescue Service and is the first point of
contact when an incident is reported. Seconds count in a crisis, which is why
all calls must be dealt with quickly and in a calm and professional manner.
Each operator plays a vital role in the efficient mobilisation of all Fire and
Rescue Service personnel and resources.
Service Control employees handle
emergency 999 calls: ensuring that crews, officers, fire appliances and
equipment are dispatched to where they're needed.
Click here to view our current vacancies.