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​Complaints

We have high expectations of all our staff, particularly when dealing with you. We hope you find us friendly, accessible and competent. Sometimes things go wrong and it will help us to improve services if you let us know when they could have been better. If you wish to make a complaint please complete the online form below. 

Compliments

We'd also like to know when you have received an especially good service. Compliments are important to us because we can learn from what we are doing right and build on it. Please complete the online form below.​​

​You can read more about our complaints and compliments process in our Complaints Handling booklet​​​​.​


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