Mid and West Wales Fire and Rescue Service (MAWWFRS) is
delighted to announce that it has been awarded the very highest accolade within
the Investors in People (IIP) Framework; the Platinum Award.
MAWWFRS is no stranger to IIP, as it has used the standards
as part of its People Development strategies for almost fifteen years. During
this time, the MAWWFRS has shown continuous improvements, achieving the
Standard award in 2003, Bronze award in 2010 and Gold award in 2014.
to right) Councillor Rowland Rees-Evans, Chair of the Mid and West Wales Fire
Authority; Independent Lead Assessor Sarah Botterill; Chief Fire Officer
Chris Davies QFSM MBA.
To meet the requirements set against the Platinum Award,
MAWWFRS were subject to a detailed examination of the way in which it works,
based on qualitative and quantitative evidence collected by an independent Lead
In April 2018, the IIP assessor issued an online survey to
all employees across the organisation. Over a four-week period, 567 people, 43%
of the workforce, responded to the survey which asked staff members to rate the
Fire and Rescue Service against a set of industry standards.
During the months of June and into early July 2018, the Lead
Assessor, accompanied by a team of Internal Reviewers, conducted forty-five
interviews with employees who were selected to represent all functions and
levels from within the Service. Interviews were conducted on a one-to-one
basis, in pairs or as part of a group discussion; and this engagement allowed
the assessor and her team to explore people’s experiences and attitudes.
During the latter part of July 2018, the assessor collected
documentary evidence which supported a comprehensive analysis of the Service’s
performance and maturity levels against twenty-seven themes within the IIP
The above process culminated in a detailed report which was
submitted to a Scrutiny Panel within IIP in early August 2018. Subsequently,
the panel provided confirmation that Mid and West Wales Fire and Rescue Service
was operating at the Platinum level.
Chief Fire Officer Chris Davies QFSM MBA said, “This
accolade provides unequivocal evidence against our vision to be a World Leader
in Emergency Response and Community Safety.
The IIP Platinum Accreditation is an acknowledgement of a
workplace that I am very proud to be a part of.
Indeed, I have received notification from IIP that, currently, we are
the only Fire and Rescue Service in the world who hold the Platinum
Of the 15,000 organisations affiliated to IIP, based in 75
different countries across the world, we are now part of an elite group of
organisations who hold this accolade. Of all the IIP accredited
organisations worldwide, only 1% have achieved the Platinum standard.
This new Platinum Award places our Service at the forefront
of progressive organisations across the world, including public, private and
third sector bodies.
I would like to thank all our firefighters and support staff
for contributing to this achievement. The Report itself acknowledges the
candour and openness of our staff to share their experiences and opinions.
This, in itself, is a positive endorsement of people management and development
practices within Mid and West Wales Fire and Rescue Service.”