Annual Performance Assessment 2020/2021
We are pleased to introduce our Annual Performance Assessment for 2020/2021. This report outlines how we have performed against the Improvement and Well-being Objectives we set ourselves within our Corporate Plan for 2020 - 2025 (PDF, 2.3Mb).
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At a glance
In 2020/2021 we agreed to progress four key areas of work, which were; Our People, Our Communities, Our Environment and Our Future. We have produced videos for each Strategic Aim highlighting the Service’s achievements over the past 12 months.
Listen to Deputy Chief Fire Officer Roger Thomas give an overview of the Service's Annual Performance Assessment.
In 2020/2021 we said that we would ensure our staff have the knowledge and skills they need to safely deliver and develop our services. We also said we would ensure they have the right capabilities for the future and are representative of the communities they serve.
Listen to Area Manager Simon Jenkins give an overview of what we did to achieve this.
In 2020/2021 we said that we would focus on our partnerships with stakeholders and improve our communication and key messages with our communities. With COVID-19 as a backdrop, the importance of this Strategic Aim took on a new meaning and we were able to achieve some truly fantastic things which not only highlighted how vital collaboration is and but ensured the on going health, safety and wellbeing of our communities in unprecedented times.
Listen to Mydrian Harries, Corporate Head of Resources give an overview of what we did to achieve this.
Protecting the environment remained a priority for the Service last year and we agreed to reduce the purchase and consumption of single use plastic within our Service and reduce the Service’s energy consumption and move to a more sustainable energy strategy.
Listen to Area Manager Peter Greenslade give an overview of what we did to achieve this.
Our Environment Waste Tender
In 2020/2021 we went out to tender to improve our waste management. When procuring goods and materials we focus on the life cycle of packaging and consider how it impacts on our capacity to reuse or recycle the material while also taking into consideration the impact to our communities.
Listen to Head of Estates Huw Davies give an overview of our new waste management strategy.
Finding ways of enhancing and improving what we do was a key area of focus in 2020/2021 and we agreed to develop an IT infrastructure which supported alternative ways of working by utilising technology to reduce operational risk and to create a forum to explore the ideas and suggestions from our staff.
Listen to Area Manager Craig Flannery give an overview of what we did to achieve this.