We will recruit, develop and retain a diverse workforce.

This objective aligns to the following Commitments


Why is this important?

Our staff are our most valuable asset. The people who work and volunteer for us work hard to deliver the best possible services to our communities. We want to ensure that our staff are equipped and trained to be able to perform their roles to the best of their ability and encourage them to reach their full potential.

We aim to recruit, develop, and retain a highly skilled, bilingual, and diverse workforce that represents the communities we serve. Our approach will identify and maximise the potential of our workforce and maintain a high performing culture, whilst making the most effective use of public funds.

What are we going to do?

We are going to:

  • Educate our communities on the broad range of roles on offer within the Service.
  • Promote the benefits of working for the Service.
  • Make sure we attract and recruit people with the right values and skills for the role.
  • Review our current recruitment, retention and succession planning arrangements.
  • Embed a new staff appraisal process.


How will we know we have improved?

  • A greater knowledge and understanding of the roles available within the Service.
  • An increase in the number of and calibre of candidates applying to work for the Service.
  • Identification of further opportunities for training and development.
  • Increased job satisfaction, staff morale and staff retention.


Next Objective

Read about Improvement and Well-being Objective Three.