Book a Safe & Well Visit from the Fire and Rescue Service

With COVID regulations easing, Mid and West Wales Fire and Rescue Service (MAWWFRS) is increasing its non-emergency engagement with its communities by re-starting Safe & Well Visits to properties.

Effective in reducing the risk of a fire at home, securing a property, preventing trips and falls, raising awareness of scams and tackling loneliness and isolation; a Safe & Well Visit is a service that Mid and West Wales Fire and Rescue Service provides, free of charge.

Book a free Safe & Well Visit today for you and your family, an elderly relative or for a vulnerable member of your community.

Station Manager Will Bowen, Home Fire Safety Manager for Mid and West Wales Fire and Rescue Service said “Now that COVID restrictions are easing and that it is safe for us to do so, our Staff are on hand and ready to receive your requests for Safe & Well Visits.

Please be assured, that when visiting your home, our staff will adhere to all safety guidelines, in relation to COVID-19, that has been issued by the Welsh Government.

We want to work with our communities to keep reducing the risk of fires at home.

We want to work with elderly and vulnerable people to reduce the risk to them of falling at home.

And, we want to help people feel safe at home, by advising on home security, raising awareness of potential scammers and taking on the issue of loneliness and isolation.”

For further home fire safety advice or to book a Safe & Well Visit, call the Fire and Rescue Service on 0800 169 1234 or visit