Service Control is an essential part of Mid and West Wales Fire and Rescue Service and is the first point of contact when an incident is reported.

Seconds count in a crisis, which is why all calls must be dealt with quickly and in a calm and professional manner.

Each operator plays a vital role in the efficient mobilisation of all Fire and Rescue Service personnel and resources.

Service Control employees handle emergency 999 calls: ensuring that crews, officers, fire appliances and equipment are dispatched to where they're needed.

Please contact the Recruitment team for more information on 01267 226832 or email humanresources@mawwfire.gov.uk

If you are interested in a career with the fire service our current vacancies are available on the Careers Homepage. Alternatively, you can speak with a member of our HR Team