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"Despite the significant challenges we face, we recognise that to ensure we continue to provide an efficient and effective service to our communities, challenging and improving the way we work is really important. We are always open to change and thrive on finding new and better ways of doing things.

Through careful planning, we are able to consider what we want to do for the short, medium and long term to ensure we continually review our prevention, protection and response activities; improve the way we run our business and manage our environment; and, build a representative workforce to help us deliver services that are fully inclusive."

Chief Fire Officer: Roger Thomas

Our Vision

To be a World Leader in Emergency Response and Community Safety.

Our Mission

To engage, connect, develop and inspire people to deliver an excellent service.

Our Values

Do the right thing.
Treat people with respect.
Perform with excellence.

Our Strategic Plans

Annual Business Improvement Plan 2023/2024

We have developed a Draft Annual Business Improvement Plan, which sets out our Improvement and Well Being Objectives for 2023/2024, designed to help us achieve the commitments outlined within our Strategic Plan 2022-2027,
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For more information visit the Annual Business Improvement pages. 

 

Annual Business Improvement 2022/2023

To help us achieve the commitments outlined within our Strategic Plan 2022-2027, we have developed a Annual Business Improvement Plan, which sets out our Improvement and Well Being Objectives for 2022/2023.
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For more information visit the Annual Business Improvement pages. 

Strategic Plan 
2022-2027

Our Strategic Plan 2022-2027 highlights our vision, mission, values and commitments. This Plan and our commitments will be delivered through the Improvement and Well Being Objectives set out within our Annual Business Improvement Plan.
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For more information visit the Strategic Plan pages. 

Document archive

 

To download previous versions of our documents visit our Plans and Policies Archive.

Our Annual Performance Assessments

Annual Performance Assessment 2022/2023

We are pleased to introduce our Annual Performance Assessment for 2022/2023. This report outlines how we have performed against the Improvement and Well-being Objectives we set ourselves within our Annual Business Improvement Plan 2022/2023.

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For more information visit our Annual Performance Assessment pages 

Annual Performance Assessment 2021/2022

We are pleased to introduce our Annual Performance Assessment for 2020/2021. This report outlines how we have performed against the Improvement and Well-being Objectives we set ourselves within our Corporate Plan for 2021 - 2026.

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For more information visit our Annual Performance Assessment pages 

Annual Performance Assessment 2020/2021

We are pleased to introduce our Annual Performance Assessment for 2020/2021. This report outlines how we have performed against the Improvement and Well-being Objectives we set ourselves within our Corporate Plan for 2020 - 2025 (PDF, 2.3Mb).

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For more information visit our Annual Performance Assessment pages 

Document archive

 

To download previous versions of our documents visit our Plans and Policies Archive.

Our Environmental Plans

Environmental and Sustainability Annual Report 2021-2022

This Report covers the 2021/22 financial period and summarises achievements made during one of our most challenging years. It outlines our environmental performance in the last year and the progress towards our Environmental Objectives.

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Visit our Environmental and Sustainability Report webpages.

5 Year Sustainability and Environmental Strategy 2020-2025

Our Sustainability and Environmental Strategy sets out the main principles, proposals and required actions to reduce the environmental impacts of the Services activities and operations.

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Download our 5 Year Environmental Strategy (PDF, 4.31Mb, opens in a new window)

Biodiversity Action Plan 2020-2023

We have produced our first Biodiversity Action Plan to outline what we can do to enhance and encourage biodiversity onto our sites.

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Read our first Biodiversity Action Plan (PDF, 3.56Mb, opens in a new window/tab)

Document archive

 

To download previous versions of our documents visit our Plans and Policies Archive.

Our Equality Plans


Annual Equality Report
2020-2021

This report highlights the work we have undertaken to engage with our communities, to support the diverse needs of our staff, and to further embed equality, diversity and inclusion into our organisation.

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Find out more by downloading our latest Annual Equality Plan (PDF, 790Kb, opens in a new window/tab)

Strategic Equality Plan 2020-2024

Our Strategic Plan sets out our commitment to the communities of mid and west Wales for five years.

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For more information download our latest Strategic Equality Plan (PDF, 1.57Mb, opens in a new window/tab)

Annual Equality Report
2019-2020

This report highlights the work we have undertaken to engage with our communities, to support the diverse needs of our staff, and to further embed equality, diversity and inclusion into our organisation.

Explore in more detail

Find out more by downloading the 2019/2020 Annual Equality Plan (PDF, 790Kb, opens in a new window/tab)

Document archive

 

To download previous versions of our documents visit our Plans and Policies Archive.