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The information below has been developed for people with sight, hearing and mobility difficulties and those who care for them. It provides practical advice and tips that will help protect you from the risk of fire.
Anosmia is the loss of the sense of smell and can affect people temporarily or it can be a permanent condition.
People living with anosmia can have issues cooking as they can experience difficulties identifying whether food is burning.
They will also struggle to identify gas leaks or a fire within their home.
It is vitally important that people living with anosmia have working smoke alarms within their home to give the earliest warning of a fire.
One of the symptoms of the Covid-19 virus is the loss of taste and smell so this will be affecting a larger proportion of the public at the moment.
Fire Safety for People with Sight, Hearing or Mobility Difficulties Booklet (PDF, 1.8Mb)
This leaflet has been developed for people with sight, hearing and mobility difficulties and those who care for them. It provides practical advice and tips that will help protect you from the risk of fire.
There are hundreds of thousands of deaf, hard of hearing and speech-impaired people in the UK who have a hearing or speech loss that prevents them from using voice telephony to contact the emergency services.
Text Relay is a service provided by BT that enables deaf, deaf-blind, hard of hearing and speech-impaired people who use textphones to make and receive calls to and from hearing people. Text Relay is funded by the UK Communications Providers with the Royal National Institute for Deaf People (RNID) managing the relay assistants who provide the voice to text translation.
A textphone or TalkByText user can contact the emergency services by dialling '18000'. This call will be connected to the 999 services and translated by a Text Relay Assistant. Visit the Text Relay website (opens in a new window/tab) or more information on textphones and the text relay service.
In an emergency situation, you need help fast.
The Next Generation Text Service lets deaf, hard of hearing, or speech-impaired people in the UK alert police, ambulance, fire, or coastguard services by either calling via a relay assistant or texting a message to 999 using our emergencySMS service, an add-on to the existing 18000 service that is available in the UK.
Visit the Next Generation Text Service emergencySMS website (opens in a new window/tab) for more information and how to set up your mobile now.