We are here for you.



All Stations across Mid and West Wales Fire and Rescue Service (MAWWFRS) are designated Safe Havens, providing a place of safety for members of the public who feel unsafe, threatened or afraid. 

Anyone who feels they are in imminent danger or vulnerable can attend their nearest station, where our staff are trained and ready to provide support. 

MAWWFRS staff are here to support individuals and communities in a range of situations and work closely with partner agencies, including Live Fear Free, Dyfed Powys Police and South Wales Police, to ensure quick and appropriate response when required. 

 Safe Haven




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Any member of the public can utilise the Safe Havens at one of our 58 Fire Stations if they feel unsafe in any situation.

Jay Crouch - Safeguarding Lead


Since its introduction in 2021, the Safe Haven initiative has been an ongoing commitment to supporting members of the community in a wide range of circumstances, including those experiencing domestic abuse, mental health issues, or other forms of vulnerability. Mid and West Wales Fire and Rescue Service remains committed to protecting its communities, ensuring people feel safe and supported. 



If crews are out and you need immediate help, please ring 999

We're always open and we're always here for you.